AI Insights · Timothy · October 2025
Top 5 Insurance Apps on Unified Platform in Switzerland Q3 2025
Explore the performance trends of the top insurance apps in Switzerland during Q3 2025, with insights into downloads and active users.
In the third quarter of 2025, the top insurance applications in Switzerland showed varied performance across downloads and active users, as revealed by data from Sensor Tower.
myAXA NEO CH from AXA Versicherungen AG experienced a notable decline in weekly downloads, starting at approximately 16.5K at the beginning of the quarter and dropping to around 7.3K by the end. In contrast, its weekly active users rose significantly from 37.5K to 90.2K, showing strong engagement despite the decrease in downloads.
Groupe Mutuel saw a gradual increase in weekly downloads, peaking at about 3.7K towards the end of August. However, its active users showed a downward trend from 46.9K to 39.7K over the quarter.
myCSS maintained stable download numbers, with a slight increase towards the end of the quarter, reaching around 1.8K. Active users fluctuated but remained high, starting at 86.5K and closing at approximately 85.5K.
myHelsana downloads remained steady, with a slight uptick in the final weeks, reaching 2.4K. Active users demonstrated growth, increasing from 93K to 124.5K, indicating sustained user engagement.
Finally, Helsana+ Bonusprogramm had a surge in downloads mid-quarter, peaking at 3.9K in early August before stabilizing. Active users remained relatively stable, fluctuating around 22K.
For more detailed insights, visit Sensor Tower's platform.
