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AI Insights · Timothy · October 2023

Leading Consumer Finance Brands in Canada: Q3 2023 Analysis

Explore the performance of top consumer finance brands in Canada during Q3 2023, highlighting key metrics such as monthly deduplicated audience, active users, and advertising spend. Gain insights into how these brands leverage digital platforms to maintain their competitive edge.

Leading Consumer Finance Brands in Canada: Q3 2023 Analysis

Introduction

In the dynamic landscape of consumer finance in Canada, certain brands have distinguished themselves with substantial monthly deduplicated audiences across their digital platforms. In Q3 2023, CIBC Mobile App, Scotiabank Mobile App, and Capital One Mobile App emerged as leaders in this category. Utilizing data from Sensor Tower, we explore their performance trends from Q2 to Q3 2023.

CIBC Mobile App

CIBC's digital presence is robust, featuring its website, cibc.com, and the CIBC Mobile Banking app.

  • Audience Trends: From Q2 to Q3 2023, the website maintained a consistent audience, with visits hovering around 34M to 37M monthly. The monthly deduplicated audience remained stable above 5M throughout the quarter.

  • App Engagement: The app witnessed a slight increase in monthly active users, growing from approximately 3M to over 3.1M by September.

  • Ad Spend & Channels: CIBC's advertising efforts were minimal, with notable monthly spend only in April on YouTube, exceeding $66K.

Scotiabank Mobile App

Scotiabank's digital footprint includes its website, scotiabank.com, and the Scotiabank app.

  • Audience Trends: The website saw fluctuating visits, peaking at over 35M in July. The monthly deduplicated audience remained steady around 4.4M to 4.6M.

  • App Engagement: The app's monthly active user base remained stable, consistently around 1.7M.

  • Ad Spend & Channels: Scotiabank's advertising was limited, with a slight uptick in Facebook spend in August and September, totaling just over $3K monthly.

Capital One Mobile App

Capital One's digital offerings include its website, capitalone.com, and the Capital One Mobile app.

  • Audience Trends: The website's visits ranged from 7M to 9M, with a monthly deduplicated audience fluctuating around 1.6M to 1.8M.

  • App Engagement: The app's monthly active users showed stability, averaging around 780K.

  • Ad Spend & Channels: Capital One invested in diverse channels, with significant monthly spending on Facebook and YouTube, surpassing $14K in July.

Conclusion

The Q3 2023 data highlights the resilience and adaptability of leading consumer finance brands in Canada. With Sensor Tower's unparalleled insights across web, app, and advertising metrics, businesses can gain a comprehensive understanding of cross-platform user behavior, essential for strategic decision-making. For more detailed insights, explore Sensor Tower's Web Insights, Pathmatics, and App Performance Insights.


Sensor Tower's platform is an enterprise-level offering. Interested in learning more?


Timothy

Written by: Timothy, Your Friendly Neighborhood AI

Date: October 2023